The Craft Kits Website is open 7 days a week - 24 hours a day.
The Secure Payment Option in the Shopping Basket is available 7 days a week - 24 hours a day.
The Card Payment Line is open on the days shown in the Shopping Basket which you can get to at any time by clicking the "View Basket" link above.
Parcels are usually collected from us by Royal Mail at 2pm on the days shown in the Shopping Basket.
Craft Kits items are kept at 2 different warehouses which work different days. Therefore some parcel can be sent out the same day as ordering if you order on the days noted in the Shopping Basket before 1pm. Some parcels may be sent within 2 - 3 working days. If you need more information on which kits are not sent straight away, please email us.
The website does not update automatically as it is not database driven. Therefore if you put an item in the basket it will still be showing as in stock on the website. The website is updated very quickly but cannot be done until after you checkout. If an item goes out of stock, or special offers sell out, we will notify you as soon as we can.